If I could rate them 10 stars, I would!!! “This is not our first rodeo” as we have remodeled a number of homes over the years but this was, by far, the best Contracting experience we have had.
We embarked on an extensive Kitchen/Laundry/5 bathroom remodel with Griggs and his team in 2015 into 2016. From start to finish, we received nothing but professionalism, skill and well thought-out advise. Aaron and his staff displayed a wealth of knowledge and we developed a great relationship with excellent communication. We believe each of his subs were the very best the region has to offer. Each with a strong attention to detail in their area of expertise.
As a testament of our faith and trust in their work, we realized that we did not have to oversee their work on a daily/weekly and basis. We left the job in Aaron’s capable hands halfway through the project and went back to the Bay Area. We visited and checked in regularly but had faith the job would be done to our expectations in our absence. At the end, we have no regrets in doing so.
Now that the job is complete, we are thrilled with our new home. We also know that Griggs will stand by their work going forward. We are lucky to have found a Fine Home Builder with Integrity!
Jeff & Mindy
I would recommend Griggs Custom Homes without hesitation. Not only were Aaron and his crew a pleasure to work with, they were at all times professional, knowledgable, and creative in looking for solutions when obstacles arose. I always felt like they were looking out for my best interests and treated the project as if it was being done for a family member. They provide high quality skills but are transparent about costs and upfront about cost saving alternatives when available.
Working with the Griggs team was fantastic! Their construction team is great and a pleasure to work with. That is a true reflection of Paul and Aaron and how they operate! They are real professionals in all aspects and phases of the construction process. We are extremely happy with how our project turned out and the attention to detail went way past our expectations. The project manager on our remodel, Todd, bent over backwards to make the project run smoothly and helped make the process enjoyable!
The Himsl Family
Dear Paul & Aaron:
Although over a year has passed since we moved into our new vacation home, I felt I needed to put into words how thrilled I am with everything! It was such a pleasure working with you guys, and I can truly understand and appreciate why you were chosen the Tahoe Quarterly’s 2008 Best General Contractor.
The quality of craftsmanship, the attentiveness to our concerns, the attention to little details, and the expeditiousness of our project was nothing short of impressive. After supervising the building of our home here in Southern California, it was a new (and sometimes difficult) experience to just let go and let you guys do what you so obviously do best. I am sure there were many times you were exasperated with us, but you honestly never let on to it. Your subcontractors were outstanding, most notably the framers, electrician and plumber. The services of Home Concepts was invaluable, and that was the key to the whole interior coming together with the vision I had in mind. I could go on and on about the quality of work done by the subcontractors, but as a contractor myself, I know the quality of your subs is a reflection of your integrity. One of the things that sets the house off the most, and makes it a work of art, is the finish work done by you guys at Griggs. Todd was fantastic!
And, since it has been over a year, I would also like to say “thank you” for being so responsive to the little things that came up during that first year. I know we were really pushing at the end to get in before the holidays, and you guys made it happen. All of our guests have the same ‘jaw-dropping’ reaction to our beautiful new home. They think they’ve arrived at a 5-star resort!
If ever you need a reference, please feel free to share this letter, or have them call me. You guys are a class act, and that is not always easy to find in the construction industry.
Wishing you continued success,
Paul and Aaron Griggs have a reputation in the Tahoe area for their exception management skills and their exquisite attention to detail. Having worked with them for nearly a decade on dozens of projects, I believe this reputation to be spot on.
Time and again we hear from our mutual clients how much they love their new or remodel homes, the sense of comfort they felt throughout the project knowing it was being properly managed for timeliness and budget, and the peace of mind that came with knowing they have an open book policy.
In addition to their easy communication styles, in person and long distance, and their organized approach to project management, their solution-based vision and upbeat, positive attitudes make any construction and remodel process a joy for everyone involved! We look forward to many more award-winning projects with Griggs Custom Homes.
Betty Scott CID, AKBD
Designer- Aspen Leaf Interiors
Aaron / Paul,
I just wanted to send a quick thank you for all of your work concerning Basque Lane. We have dealt with many contractors over the years on different projects and you guys far exceeded anyone else out there! Most companies never realize that communication is really the biggest key to any client feeling comfortable and Aaron really went out of his way keeping us informed, up to date and honest on exact stages of the project. No project ever ends on time or budget, but having an honest and open dialogue along with a feeling of trustworthiness goes a long way.
Please feel free to use me for any future references and if you need access or pictures of the property for future clients, just let me know.
Paul and Aaron,
I just wanted to say how impressed I am with your organization and management of the project. I especially liked how you have the drawings and photos posted all over the house, in each room. This makes it clear to all who work on the project what is expected in that location. It’s a small thing to do for your team, but makes a big difference in the long run. I like, too, that you call us whenever there is an unexpected change. You tell us the reason for the change, the options, and costs associated, and you wait for us to decide before moving ahead. This approach works very well for us.
I also like your organization of the bills. The itemized lists with matching photocopied receipts makes it easy for us to see what is going on and where our money is going. It’s very helpful to have it so organized and easily referenced.
Thanks for being so organized. Keep up the good work!